Effective Date: May 4, 2026

1. Scope

This Privacy Policy applies to applications and services developed and operated by Mitchell Global Holdings, Inc., including:

• FluxAura Atelier (Storyworks Suite)

This policy may also apply to future applications developed by Mitchell Global Holdings, Inc., unless otherwise stated.

2. Overview of FluxAura

FluxAura is a content creation and structuring tool designed to help users generate, refine, and export newsletter and campaign content.

FluxAura does not send emails and does not function as an email service provider. It generates export-ready content for use in external platforms such as Shopify Email, Klaviyo, Omnisend, Mailchimp, and similar services.

FluxAura is operated by CHAYNX Technology, a technology division focused on application development.

3. Information We Collect

We collect only the information necessary to operate and improve our applications.

a. User-Provided Content

When using FluxAura, users may input:

• Text prompts
• Story direction
• Content inputs
• Generated drafts and edits

This information is processed to provide content generation and editing functionality.

b. Shopify Store Information (if applicable)

If installed through Shopify, we may access limited store-related information such as:

• Store domain
• Basic shop metadata

We do not access or store:

• Customer personal data
• Order history
• Payment information

c. Technical Information

We may collect limited technical data such as:

• Application usage data
• Error logs
• Performance metrics

This information is used solely to maintain and improve application functionality.

4. How We Use Information

We use collected information to:

• Generate and structure content within FluxAura
• Provide application functionality
• Improve performance and reliability
• Troubleshoot issues

We do not use data for advertising, profiling, or resale.

5. Data Storage and Retention

We retain data only as necessary to provide application functionality and maintain system performance.

User-generated content may be temporarily processed during use but is not retained beyond what is required for normal application operation, unless explicitly saved by the user within the system.

6. Data Sharing

We do not sell, rent, or trade user data.

We do not share personal or business data with third parties, except:

• When required to provide core application functionality (e.g., infrastructure providers)
• When required by law

7. Third-Party Services

FluxAura may interact with or generate content intended for use in third-party platforms such as:

• Shopify Email
• Klaviyo
• Omnisend
• Mailchimp

We are not responsible for how those platforms handle data once content is exported and used outside of our application.

8. Security

We take reasonable measures to protect information and maintain the integrity of our systems. However, no system can guarantee absolute security.

9. User Control

Users control the content they input and generate within FluxAura. Users may choose what content to create, modify, export, or delete.

10. Future Applications

This Privacy Policy may extend to future applications developed by Mitchell Global Holdings, Inc. Updates will be made as necessary to reflect changes in functionality or data practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@mitchellglobalholdings.com